Hello From ECUWEST

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dlncooke

Re: Hello From ECUWEST

Post by dlncooke »

ECUWEST wrote:
dlncooke wrote:Welcome, pitty your not in Brisbane.

Cheers
Dave
Hey Dave,

We have a dealer in Brisbane who can tune your vehicle using our tunefiles

Stu at Murchison Products in Brendale provides a great service - 0413860777
Spoke to Stu, At Murchisons today, getting my Dmax flashed after xmas.
might even get my wifes car done as well.

Cheers
Dave
Danno
Posts: 3284
Joined: Sun Oct 20, 2013 1:23 am
Location: Darwin... sort of.

Re: Hello From ECUWEST

Post by Danno »

Lets get the factory warranty issue right out in the open here so there's no more conjecture because it's important to some of us and it's come up before a few times.

If something goes wrong with a motor that can possibly be attributed to a reflashed ECU who's paying?, returning it to a factory flash would be awkward on the back of a tilt tray and I suspect Isuzu could tell that it has been flashed in the past anyway, there would be a trace left somewhere. Even if the flash had nothing to do with the fault, Isuzu will use that to get out of paying in any case.

So the question is if there is a problem and Isuzu do find the reflashed ECU what will be the response? can they reject a claim based on it?

Some of the chip suppliers offer to take over the engine warranty in the event of a chip causing an issue I believe, what's your stance on this?

Sorry to be so blunt but it's a question that gets asked many times.

Welcome to the forum.
Cheers
Dan
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ECUWEST

Re: Hello From ECUWEST

Post by ECUWEST »

Chester ver 2.0 wrote:Darren

Could you maybe give us a summary as to why remapping is better than fitting a chip per say
Hi Mate, you can have a read here if you like: http://ecuwest.com.au/ecu-flashing-faq/

We only use chips if the ECU cant be remapped (Toyotas)
ECUWEST

Re: Hello From ECUWEST

Post by ECUWEST »

app_master wrote:Hi EcuWest.
Seems like good value. How does it affect warranty? Can you also explain the difference between factory torque figures (~380nm) and those on your dyno results (~500-700nm)? Thanks.
Hi Mate, don't pay too much attention to actual figures on dyno runs, all dyno's will yield different figures from one another, which will always be less than factory quoted figures that are measured at the crank - dyno's usually measure at the wheels so there are drive train losses to take into consideration. The important thing to take notice of is the relative change in figures from one run to another.
ECUWEST

Re: Hello From ECUWEST

Post by ECUWEST »

Danno wrote:Lets get the factory warranty issue right out in the open here so there's no more conjecture because it's important to some of us and it's come up before a few times.

If something goes wrong with a motor that can possibly be attributed to a reflashed ECU who's paying?, returning it to a factory flash would be awkward on the back of a tilt tray and I suspect Isuzu could tell that it has been flashed in the past anyway, there would be a trace left somewhere. Even if the flash had nothing to do with the fault, Isuzu will use that to get out of paying in any case.

So the question is if there is a problem and Isuzu do find the reflashed ECU what will be the response? can they reject a claim based on it?

Some of the chip suppliers offer to take over the engine warranty in the event of a chip causing an issue I believe, what's your stance on this?

Sorry to be so blunt but it's a question that gets asked many times.

Welcome to the forum.
Hi Danno

Welcome to the forum indeed!!

Warranty is always a contentious issue and also pretty emotive so I wont go too deep into it here as I dont wish to take on Isuzu Motors legal department either...

We havent had an engine fail due to a remap, blowing up engines isn't good for business as you can well imagine. We only modify the stock tune file within safe limits, thats why you dont see any grandiose claims from us as we're about reliability as much as gains

Some engines fail, modified or stock, its a fact of life. I know of cases where an engine has failed that had a chip on it, the owner left the chip in place when he presented the vehicle to the dealer and the dealer replaced the engine no questions asked. Then I have seen cases where a dealer wont honour warranty because a "non approved" towbar was installed. So its a very subjective issue and dealers and manufacturers can be and are quite discretionary when electing to honour warranty - or not.

ECU Remapping is not at all visible or in your face, compared to a chip or 3" exhaust, dealers are more likely to reject warranty claims when faced with modifications they can see.
And I havent come across a dealer yet who can compare two tunefiles (stock v's tuned) and detect differences in them either.
I dont believe there is a flash counter in the Isuzu ECU - these can be reset any way.
Remember, on average a remap will yield gains of 25% - a 3" exhaust will see gains of around 5% - sometimes you will lose power when fitting a 3" - so the risk of fitting an overt modification like an exhaust is pretty high relative to the performance gain.

What I say to people is, if you are really stressed about warranty, dont modify your car in anyway.
If you want to enjoy the full potential of your car, then have it tuned. The choice is yours.

Please dont turn this thread into a warranty discussion - if you have further questions regarding this give me a call and I'll go through it with you.
Tink
Posts: 2036
Joined: Tue Oct 15, 2013 10:54 pm
Location: Darling Downs. Qld

Re: Hello From ECUWEST

Post by Tink »

Thanks for your considered reply. Apprecaite you taking the time.
Cheese
Posts: 208
Joined: Sun Mar 16, 2014 8:07 am
Location: Sunshine Coast QLD

Re: Hello From ECUWEST

Post by Cheese »

ECUWEST, were you a politician before tuning engines? :lol:
ECUWEST

Re: Hello From ECUWEST

Post by ECUWEST »

Cheese wrote:ECUWEST, were you a politician before tuning engines? :lol:
No, Im just married 8-)
Last edited by ECUWEST on Fri Dec 19, 2014 8:46 pm, edited 1 time in total.
Danno
Posts: 3284
Joined: Sun Oct 20, 2013 1:23 am
Location: Darwin... sort of.

Re: Hello From ECUWEST

Post by Danno »

Thanks for clearing that up, much appreciated.

No this won't turn into a warranty discussion, if anyone has anymore questions they can just be referred back to your post in any case, it's detailed enough.

I don't suppose you could re program the fuel tank capacity for those of us with long range tanks who's "distance to empty" no longer functions?
Cheers
Dan
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Turkey

Re: Hello From ECUWEST

Post by Turkey »

Danno wrote:Thanks for clearing that up, much appreciated.

No this won't turn into a warranty discussion, if anyone has anymore questions they can just be referred back to your post in any case, it's detailed enough.

I don't suppose you could re program the fuel tank capacity for those of us with long range tanks who's "distance to empty" no longer functions?

+1 the big guys onto something here ;-)
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